Privacy Policy

Effective Date: November 25, 2025

This Privacy Policy explains how Soap Therapy collects, uses, and protects your personal information when you visit or shop on www.soaptherapy.ca. By using our site, you agree to the practices described below.

We collect personal details that you voluntarily share with us—such as your name, email, phone number, addresses, payment information, and order details—when you place an order, create an account, submit a form, or sign up for emails. We also collect certain information automatically through cookies and analytics tools, including your IP address, browser type, device information, and pages you visit. This helps us improve site performance, personalize your experience, and maintain security.

Your information is used primarily to process and deliver orders, communicate with you about your purchase, respond to questions, improve the website, and send updates or marketing emails (only if you choose to receive them). Payment information is handled securely through our third-party processors (such as Stripe, PayPal, or WooCommerce Payments), and we never store full credit card details on our servers.

We share your information only with trusted service providers who help us run our business—such as payment processors, shipping carriers, email marketing platforms, website security tools, and analytics services. These partners receive only what they need to perform their services, and we do not sell or rent your personal data at any time.

Our website uses cookies and similar technologies to keep your cart active, remember your preferences, analyze website traffic, and support advertising features like retargeting. You can disable cookies through your browser settings, but certain features of the site may not function correctly as a result.

We take reasonable precautions to protect your data through secure hosting, SSL encryption, updated plugins, and website security tools. While no online system is completely foolproof, we follow industry-standard measures to safeguard your information.

Depending on your region, you may have rights to access, correct, delete, or request a copy of your personal information, as well as the right to withdraw consent for marketing emails. To exercise these rights, you can contact us at joe@soaptherapy.ca.

Our site may contain links to other websites, and those sites have their own privacy policies. We are not responsible for the practices of third-party sites or services.

This Privacy Policy may be updated occasionally to reflect changes to our processes, legal requirements, or business operations. The revised version will always be posted on this page with the updated date.

If you have questions about this policy or how we handle your data, please contact us at:
joe@soaptherapy.ca
Soap Therapy