Privacy policy.

When you shop with Soap Therapy, create an account, contact us, or join our email list, you may provide information such as your name, email address, phone number, billing and shipping addresses, payment details, and order history.

We may also collect technical information automatically through cookies and analytics tools, including your IP address, browser, device, and the pages you visit.

We use personal information to process and deliver orders, communicate about purchases, answer questions, operate and improve the website, prevent fraud, and meet legal obligations. We may also send marketing communications when you have given consent. You can unsubscribe from those messages at any time.

Payment information is processed securely by Shopify and the payment providers available at checkout. Soap Therapy does not store full credit card details on its own servers.

We share information only when needed to operate the business, such as with payment processors, delivery carriers, email marketing providers, website security services, and analytics providers. We may also disclose information when required by law. Soap Therapy does not sell or rent personal information.

Cookies help the site remember your cart and preferences, understand website traffic, and improve your shopping experience. Some cookies and similar technologies may support relevant advertising or retargeting. You can control cookies through your browser settings, although disabling them may affect parts of the site.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No online system can guarantee absolute security, but we limit access to information and work with established commerce and service providers.

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also withdraw consent to marketing communications at any time.

To make a privacy request, email joe@soaptherapy.ca. We may need to verify your identity before completing the request.

Our website may link to websites operated by other organizations. Their privacy practices are governed by their own policies, and Soap Therapy is not responsible for their content or handling of personal information.

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The current version and effective date will be posted on this page.

For questions about this policy or how Soap Therapy handles personal information, email joe@soaptherapy.ca.